Arrive
4Stage 4 of 6Arrive
What your first shift looks like
Our suggestion- 15 min before
Park and walk in
Follow the yellow arrows to the main entrance.
- 10 min before
Check in
Welcome Desk in the Lobby. Store your things in a free locker.
- Start
Orientation
Staff give a short talk, then take you to your project.
- During
Your project
Sort, pack or bag food. Phone away, ask staff anything.
- Last few minutes
Cleanup
Everyone helps get the area ready for the next group.
Check in
Head to the Welcome Desk in the Lobby.
- Registered online? Check in with a team member at the Welcome Desk.
- Didn't register? Sign the waiver to the left of the Welcome Desk.
- You don't need to sign out when you leave.
Source · Checked Oct 4, 2026
Proof of hours
Need proof of your hours for school or work? Hand your form to the Welcome Desk before your shift starts.
Source · Checked Oct 4, 2026
Lockers
Free lockers are behind the blue wall. If a locker gives you trouble, ask at the Welcome Desk.
Source · Checked Oct 4, 2026
While you wait
Visit the Advocacy Corner to learn about volunteers' impact, or grab a snack or drink at the Texans Cafe or Starbucks counter. Finish eating before your shift begins.
Source · Checked Oct 4, 2026
Orientation
When the shift begins, staff give a short orientation, then take everyone to their project areas.
Source · Checked Oct 4, 2026
Running late?
Call Volunteer Services as soon as you know. If you arrive more than 30 minutes late, you may be asked to reschedule.
Source · Checked Oct 4, 2026
Rules can change. Your confirmation message and Houston Food Bank staff have the final word.
First Shift is a student prototype made for Houston Food Bank's review. It is not an official Houston Food Bank app. For official information, visit houstonfoodbank.org/volunteer.